EMPLOYMENT OPPORTUNITIES

Lafayette Instrument Company is an equal opportunity employer who values a diverse workforce.

Lafayette Instrument Company was voted Lafayette’s Small Business of the month in September 2016. If you are interested in working for a small, well established, family-oriented company, please consider one of our available day shift positions. We are proud to offer competitive pay and benefits and to manufacture and distribute products that improve safety, security, and wellness worldwide.

We promote a drug-free and safe workplace through pre-employment screening. Ideal candidates are highly motivated and productive with strong communication and attention to detail skills. All candidates must have the ability and desire to thrive in a fast moving, team-based environment where there are always new opportunities to keep the work interesting.

TECHNICAL SALES REPRESENTATIVE

Contact Name: Rebecca Murphy
Email: hr@lafayetteinstrument.com

COMPANY SUMMARY

Lafayette Instrument Company is celebrating 70 years of success this year. The company employs 47 people in the U.S. and has a subsidiary in England. There are three primary product lines which include Polygraph, (human) Evaluation, and Life Sciences/Neuroscience. The company offers interesting and meaningful work, and plenty of opportunities to learn and grow. Full-time employees enjoy paid time off, insurance (75% of medical premium covered by employer), education and training opportunities, and great people to work with!

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POSITION SUMMARY

Manage new and existing accounts. Performs sales and service functions for targeted Life and Neuroscience markets, programs, and additional coverage as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Essential responsibilities include, but are not limited to the following:

• Contact current and prospective customers to sell and explain equipment and services.
• Initiate contact and follow-up with customers to resolve problems, collect payment or missing information, and answer questions, correspondence.
• Prepare, process, review and monitor various documents.
• Provide initial support for systems and software (technical support).
• Performs in a manner that will prevent errors and omissions.
• Provides reports, advisory support and assistance to the department supervisor as needed.
• Attends trade shows to sell, support existing clients, network, and learn.
• Attends sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, regulations in the marketplace.
• Performs other work-related duties as assigned.

MINIMUM QUALIFICATIONS

• Technical Degree (Electrical/Computer) and/or Neuroscience Degree.
• Industry experience and sales experience is preferred.
• Ability to read, analyze, and interpret contracts, policies, documents and regulations.
• Ability to write reports and business correspondence.
• Ability to effectively establish rapport, present information and respond to questions from managers, clients, customers and the general public.
• Skill and ability to meet people, listen, and sell.
• Ability to calculate figures and amounts such as discounts, interest, commissions, pro-rata, percentages, currency conversions and volume. Ability to apply concepts of basic accounting.
• Ability to solve practical problems and deal with a variety of concrete variables.
• Ability to interpret a variety of instructions furnished in written, oral or schedule form.
• Technical skill to use a variety of software packages and provide remove customer support.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers to handle objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.

The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.

The noise level in the work environment is usually moderate. Travel is moderate and includes periodic trade show events and system installs at customer facility. Most contact with customers is by phone and email correspondence.